Questions, answered.
How do I book a charter?
Send us your route, date and number of passengers through the quote form, WhatsApp or a call to our flight desk. We confirm aircraft availability and send a quotation, usually within minutes.
How is a charter priced?
Billing is based on actual flying time, measured from chocks off to chocks on. A minimum of two flying hours is charged per day, and quoted flying times assume nil wind, so final billing may differ slightly from the estimate.
When do I need to pay?
Full payment in advance is required to secure the aircraft. All payments are made in favour of Halo Airways Pvt Ltd.
What is the cancellation policy?
Cancelling 48 hours to one week before departure costs 25% of the charter price. Cancelling 24 to 48 hours before costs 50%, and cancelling less than 24 hours before costs the full charter price.
What happens if the crew has to stay overnight?
For long halts at a station, the charterer arranges five‑star accommodation, meals and local transport for the crew, or Halo Airways can arrange them at extra cost.
What do foreign passengers need to provide?
Name, nationality, passport number, and passport issue and expiry dates, well in advance, so we can obtain the required permissions.
Can a flight be changed or cancelled by Halo Airways?
All flights are subject to ATC clearance. Weather, wind, fog or visibility can change schedules or cause diversions, and we may cancel a flight for bad weather or a technical issue.
Are there items I cannot carry?
Dangerous goods cannot be carried on any charter flight.
Who arranges the helipad for a helicopter charter?
The helipad is the client's responsibility, but our team guides you through the setup and the permissions it needs.
Full details are in our terms & conditions and cancellation policy.
Your flight desk
Still have a question?
Our flight desk is available 24/7 on call and WhatsApp.